Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will open. It contains in-depth info about all the actions that you can carry out on that particular page. Each context menu shows up on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a huge range of how-to video clips explaining how to work with our Control Panel. They're meant for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the answer you searching for, take a gaze at our extensive Frequently Asked Questions database, which comprises questions asked by real clients and offers practical solutions. We constantly update our FAQ database with new entries in order to encompass all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't discover the solution you are looking for in the FAQ section either, we have a fantastic team of technical support engineers available 24x7x365 and eager to assist you with any query. Each trouble ticket you open will be responded to within sixty minutes (the average trouble ticket response time being only twenty mins), so you will never have to wait a long time to get your question answered.